List of services:

• Business analysis of automated processing workflows; design of a monitoring framework for service quality metrics
• Continuous monitoring of processing software, integration flows and information security events
• Monitoring of aggregated processing service metrics and business KPIs
• Configuration of automated alerts for incidents and potential issues
• Development of a measurement system and service-to-resource model
• Design of monitoring architecture for the processing production environment
• Deployment and configuration of monitoring solutions in production
• Integration with source data systems
• Role-based access configuration for monitoring dashboards

Product details:

• Adaptation period – from 2 weeks to 3 months
• Technical support
• Monitoring system administration